Random Inspection (RI) is a traditional quality assurance, aims to examine the product quality on finished goods. It could be conducted at initial production, during production, and before shipment.

RI covers below aspects:

• Quantity Check – to count the finished/packed quantity against PO/ Packing List / booking requirements
• Sample comparison – to compare the mass products against client provided approval sample
• Workmanship check – to check the appearance per sampling plan, AQL and defect classification standards
• Product specification – to verify if the product is following client’s requirements including master carton, shipping marks, inner packing, labeling & marking, product itself, etc.
• Data measurement – to measure the data against the specification, marks, and instructions, etc
• On-site tests – to perform meaningful tests per client's requirements and international standard, including safety, functionality, reliability & durability, etc.

Container Loading Supervision (CLS) is aimed to verify which products and how many products are loaded into the container and monitor the loading process to evaluate if the products inside the container will have no chance to be damaged during the transportation.

CLS covers below aspects:

• Loading information
• Loading condition
• Loading process
• Product verification

Production Monitoring (PM) is designed to evaluate when the orders could be completed, discover the problems of product and production, then take corrective actions to speed up the production and reduce the defect rate. PM covers below aspects:

• Productivity evaluation
• Product quality
• Production assessment
• CAPA follow-up
• Suggestions for improvement

Sample Picking (SP) is aimed to randomly select the samples at the factory, seal the package, and then send the sealed samples to client designated laboratory for testing or to client directly. The purpose is to avoid prepared samples from the factory. The service cost will be cheaper (USD150 per man-day), however it is free if there is another inspection at the same factory. SP covers below aspects:

• Sampling information
• Product information
• Sealing process

Sample Review (SR) is aimed to early detect the issues of the product and avoid the disaster before mass production. Syon can review the golden samples or prototype sample at its office or factory, focusing on fit-for-use (FFU) and marketability. SR covers below aspects:

• Construction check
• Safety and function
• Packing & packaging
• Durability
• Salability

Supplier Qualification (SQ) is an essential step in securing your supply chain when selecting new potential suppliers in China & Asia. It will save your time, avoid scams, minimize risks early and help you to choose the most suitable supplier for your projects. During the visit, our inspectors will verify your supplier’s legitimacy and what they are saying and do basic assessment on Quality Management (QM) and Social Accountability (SA). SQ covers below aspects:

• Factory profile and background
• Legitimacy verification
• Documents & accreditations
• Basic assessment on QM and SA (total 25 checkpoints only)

Technical audit (TA) is part of an effective quality assurance program to minimize risks and improve supply chain performance. It will evaluate factory’s capability and quality management system and verify if the supplier can deliver your shipment on-schedule with high quality level of manufactured goods. Syon’s TA checklist is prepared based on international ISO9001 standard and combined with verification of legitimacy & observation of critical social accountability. Syon trained auditors need two Man-day to complete this technical audit. TA covers below aspects:

• Factory profile and background
• Legitimacy verification
• Documents & accreditations
• Quality management system
  • Organization, leadership & planning
    
  • Design & development
  • Control of externally provided processes
  • Purchasing control
  • Storage management
    
  • Incoming inspection
  • Production control
  • Final product inspection & testing
  • Measuring & testing equipment
  • Resource management
  • Continuous improvement

Social audit (SA) is essential to demonstrate you are socially responsible. Showing concern for sustainability down the supply chain can raise your corporate reputation and polish your brand. Social audit also helps you manage your vendor’s commitment to a safe and ethical workplace at their factory in China & Asia. Syon’s SA checklist is prepared based on international SA8000 standard. Two Man-day is required to complete this social audit. SA covers below aspects:

• Factory profile and background
• Legitimacy verification
• Documents & accreditations
• Social management system
  • Child labor
  • Forced labor and compulsory labor
  • Health and safety
  • Freedom of association and right to collective bargaining
    
  • Discrimination
  • Disciplinary practices
  • Working hours
  • Remuneration
  • Environmental protection

Environmental audit (EA) plays a significant role in environmental sustainability, it is an independent assessment reviewing the legal and environmental compliance status of your supplier in an operational context and examines the amount of harm that may be posed by the assessed entity/organization and determines potential pollution risks and corresponding environmental impacts. Syon’s EA checklist is prepared based on international ISO14000 standard. Two Man-day is required to complete this environmental audit. EA covers below aspects:

• Factory profile and background
• Legitimacy verification
• Documents & accreditations
• Environmental management system
  • Documentation and program
  • Policy and planning
  • Implementation and operation
  • Emergency preparedness and response
  • Checking and corrective action
  • Management review

LVD is one of the oldest directives in EU regulations. It originated from Council Directive 73/23/EEC promulgated on February 19, 1973. As the EU member states had their own independent national standards and regulations, in order to enable the free circulation of goods in EU countries, the Council of the European Union promulgated the Low Voltage Directive 73/23/EEC, the purpose of which is to coordinate the relevant designs of EU member states Regulations for electrical equipment within specific voltage limits. In 1993, Annex (Amendment) 93/68/EEC was added, and the implementation date was extended to January 1, 1995. The directive stipulates that all electrical products are controlled within the rated range and must abide by the terms of the directive. The directive was formally enforced on January 1, 1997. 2006/95/EC was implemented on December 12, 2006 and replaced the old version 73/23/EEC. It is still used to coordinate the regulations of the EU member states on electrical equipment designed for specific voltage limits. The Low Voltage Directive 2006/95/EC applies to electrical equipment whose voltage is between 50V to 1000V AC and 75V to 1500V DC. The goal of LVD is to ensure the safety of low-voltage equipment within the scope of the directive. The safety mentioned here is not simply electrical safety, but refers to the safety of all aspects of products within the LVD range, including: mechanical safety, chemistry, noise, vibration, etc.

Electromagnetic Compatibility Directive (Council Directive 89/336/EEC, Electromagnetic Compacity Directive), referred to as the EMC Directive; it was revised several times in 1991, 1992, and 1993. The revised version serves as a subsidiary directive 91/263/EEC, 92/31/EEC, 93/68/EEC. The latest version of the EMC Directive 2004/108/EC was promulgated on December 15, 2004. The directive stipulates that all electronic and electrical products entering the European market must comply with relevant electromagnetic compatibility requirements and be tested and retained according to relevant EN standards report.

CE certification is a compulsory certification of the European Union. It is a necessary pass for related products to enter the EU. LVD and EMC are important directives in CE certification. Electronic and electrical products must comply with these two directives before they can be exported to the European Union.

Introduction of furniture testing standards:

Test items included:

• Chair stability test
• Durability test of chair back tilt mechanism
• Chair seat and back strength test
• Chair leg strength test
• Handrail strength test
• Durability test of seat and back
• Handrail durability test
• Cabinet structure strength test
• Caster durability test
• Chair shaft durability test
• Table stability test
• Desktop horizontal/vertical load test
• Table foot strength test
• Desktop impact test
• Desktop horizontal/vertical durability test

Introduction of toys testing standards:

Related service we can provide:

• Proposition 65 Testing for California
• Chemical Management and the Detox Campaign
• Chemical Data Management System
• Chromium VI Testing
• REACH Compliance Testing
• Restricted Substances List Testing
• CPSIA Testing
• RoHS 2 Directive

Syon does not have its own laboratory. For the purpose to provide one stop services, Syon has cooperated with several famous laboratories for many years, e.g. TUV SUD, UL, Intertek, SGS, BV, etc. Those laboratories are accredited by certification body, their testing data and result are reliable and trustable. Syon will monitor your testing progress and issue the original report to you.

Feasibility study is the essential step for oversea buyers to make proper selection of manufacturers before placing big orders in China and Asia. Syon has experienced sourcing engineers who can help you search the manufacturers, talk to them, screen out the high-risk suppliers, get the first quote, and leave three suppliers for further analysis, e.g. manufacturer’s legitimacy, business and financial status of last year, price comparing to the market, etc. You can select right suppliers based on our data-driven feasibility study report. Feasibility study covers below aspects:

• Supplier background information
• Legitimacy verification
• Financial status
• Cost analysis vs quotation

Syon has four type of factory audit, please follow the link here to find the suitable audits for you.

If you encounter communication problems with your manufacturer due to language barrier and/or time zone difference, Syon coordination team can help you to sort it out. They will contact your supplier and get the update situation of production plan, shipment schedule and other information. USD30 for phone conversation once, USD120 for factory visit and face to face discussion.

With respect to the sourcing project Syon could offer package price which is less than the sum of all inspection services you anticipated. Follow the link here to find our inspection types. Please list your requirements (e.g. how many Random inspection at what production stages) when booking, our sourcing team will quote competitive price to satisfy your needs.